In the case that you would like to exchange or return an item, please first send an email to: firstname.lastname@example.org with subject: Webshop Return
This email must be send within 14 days of receival of the goods.
Items should be returned new, unused, and with all tags and padded packaging still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
1032 LE Amsterdam
Please include your name in the package so we can easily find the correct order and make the refund process as smoothly as possible. Please use a trackable shipper as the item is in your responsibility until it arrives at The Wunderkammer.
Once the items has been returned and approved, we will refund you within 3 days. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.
Your refund will be credited to the original payment method that you have used.